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Prescriptions
Ordering a Repeat Prescription
- Please allow us 72 hours (three working days), to process your prescription request.
- Newly prescribed medication sometimes requires a review.
- If you run out of your medication, you may be able to obtain an emergency supply (2 days) from your regular pharmacy.
- We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
With the app, your prescription request goes directly to the GP's inbox. You can order at your convenience, and the app shows when it’s at the pharmacy.
Online Form
Order your repeat prescription via our online Repeat Prescription form.
If you are unable to use the NHS App or the medication you require is not on your repeat list, you can select 'Something else'.
Your Local Pharmacy
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment. Most pharmacies have a private appointment room where you can discuss issues with pharmacy staff without being overheard.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our pharmacist after 10am on 0123 445 6678
- Complete a medication query form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
- Take it to the pharmacy you got it from or bring it into the surgery.
- Do not put it in your household bin or flush it down the toilet.
Mounjaro (Tirzepatide) and the NHS Weight-Management
The NHS has started a phased rollout of a new weight-management medicine called Mounjaro (tirzepatide). At this stage, it will only be available to a very small number of people who meet strict national criteria.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
28-day Prescribing Policy
The NHS recognises that a 28 day repeat prescribing interval makes the best possible balance between patient convenience, good medical practice and minimal drug wastage.