Public Liability Insurance Certificate
The current certificate confirming we are fully insured as required of all private businesses and GP Practices for public liability insurance requirements
Annual Public Liability Certificate to Nov 2019
Registration & Associated Documents
For those patients wishing to register, please download the 2019 version New Registration Form below and complete in black ink as clearly as possible. filling in all relevant details including past history of address, previous GP surgery etc - please bring this form to the Practice with a letter or document showing your address in the SE5 postal code area - thank you.
Complaints - Policy and Form to use
Please note that all complaints should wherever possible be written onto the complaints form (below), as a formal letter or emailed to the practice email address.Upon receipt the Practice will formally acknowledge receipt of the complaint and then work to investigate the issues surrounding it and unless there are exceptional circumstances, have the formal response back to the complainant by 28 days of receipt of the actual complaint.
Complaints Form (2018) Complaints Policy (May 2018)